Shipping Policy

>>>>>>>>>> What shipping options does MANGOPOP provide? >>>>>>>>>>

We offer free economy & standard & express shipping on orders in the U.S. along with a DHL shipping option for orders from rest of world.

We have the following shipping options available for select eligible regions:

United States(①)	Rest of world(②)
Economy	DHL
Standard	N/A
Express	N/A

• Economy -  | FREE on orders $29.99+
• Standard - | FREE on orders $29.99+
• Express - | $7 on orders $29.99+
• DHL - | FREE on orders $29.99+

 

① Only DHL shipping option is available for address from the following area of the United States: American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands.

① For address from Hawaii/Alaska/US Armed Forces, only Economy shipping option is available, the average fulfilment time is between 10-17 days.

① Domestic orders will be handled by Amazon Shipping or UPS.

 

>>>>>>>>>> How long will my orders ship out? >>>>>>>>>>

Typically, your orders will be packed and ready within 2 business days. However, due to the outbreak of Covid-19, some orders could ship in 3-4 business days. During promotional or holiday weeks, your orders will ship in 5 business days.

 

>>>>>>>>>> How long does it take for my order to arrive? >>>>>>>>>>

Economy	5-8 calendar days
Standard	3-4 calendar days
Express	1-2 calendar days
DHL	5-12 calendar days

*These data comes from official source of our carrier partner, for reference only, time may vary depending on local policy.

>>>>>>>>>> How much does shipping cost? >>>>>>>>>>

• United States

  Order Value	Economy	Standard	Express
  < $49.99	$6	$7	$14
  >= $39.99	Free	Free	$7

• Rest of world: Free on orders greater or equal to $49.99, $7.99 flat fee on orders less than $49.99

>>>>>>>>>> Shipment Tracking >>>>>>>>>>

You can track your order with the tracking information provided in your shipment notification e-mail or visit our tracking system.

>>>>>>>>>> Change Shipping Address >>>>>>>>>>

If you need to change a shipping address, please contact customer service or submit a ticket here. (*Note: please refer to our refund policy see if your item is eligible for return) 

>>>>>>>>>> Lost Or Stolen Package >>>>>>>>>>

If you believe that your package was lost or stolen, please contact customer service.