We can only change orders that have not been processed for shipping yet. To make changes to your order, please reach out to support by submitting your request via "contact us" form or reach out to us directly at support@mangopopshop.com.

If your orders got cancelled, this is because we noticed something unusual from your orders. We run business under the regulations of the US Federal Government, any illegal actions will not be tolerated. If you think it’s a mistake, kindly submit a ticket or find ways to contact us here.

To update an address, kindly submit a ticket here. Note that if your order is marked as shipped, any requests to change orders will be rejected.

Typically, your orders will be packed and ready within 2 business days. However, due to the outbreak of Covid-19, some orders could ship in 3-4 business days. During promotional or holiday weeks, your orders will ship in 5 business days.

We offer free economy & standard shipping on all orders in the U.S. along with a DHL shipping option for international orders.

We have the following shipping options available for select eligible regions:

• Economy - | FREE on all orders
• Standard -  | FREE on all orders
• Express -  | $7 on all orders
• DHL -  | FREE on all orders

*Only international shipping is available if shipping to the following area of the United States: American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands.*Domestic orders will processed by AmazonSee full details of our shipping policy here.

Continental U.S.

• Economy: 5-8 days
• Standard: 3-4 days
• Express: 1-2 days

Alaska / Hawaii / Armed Forces

• Economy: 10-17 days

Global

• DHL: 5-12 days

Don’t worry. Track your order status here.

There are a few cases:

• Pending: In process. Orders will ship out soon.
• Shipped: On shipping. Orders will arrive at your doorstep in no time.
• Fulfilled: Orders are delivered.

Check at which stage your orders are. If it is marked as fulfilled but orders not received, kindly submit a ticket here.

Dear MANGOPOP customer, we offer a 30-day refund window for all of our products after purchase, starting from the day order is placed. The item should have in its original packaging with all the tags, unworn, undamaged, and unwashed. Sale items are not eligible for return or exchange. See full details of refund policy here.

We offer returns on all purchases except sale items or free products. Customers need to undertake shipping fee and any other costs during the return process.

Simply click here, enter your email and order number.

If within 7 days of your purchase the price of an MANGOPOP item in your order is reduced, we’ll shoot you a refund for the difference. Just send our team a quick note at support@mangopopshop.com

Take a glance at our size guide for reference. If you still have trouble choosing the right fit, feel free to contact us.

For care reference, please refer to our product details.

• Handwash suggested
• Machine-washable

Never

Click account icon on the top right corner to start registration.

Click account icon on the top right corner to retrieve your password.

MANGOPOP is strictly subject to the regulation of the US Federal Government, we shall close any accounts found to violate our TOS, any pending orders will be cancelled. If you believe we have made an incorrect decision, please submit a ticket at support@mangopopshop.com, our team will have a look into it.

There are two ways you can receive latest updates from MANGOPOP :

• Subscribe to our newsletter
• Follow our social media

For sold-out products, there will be a preorder option or you can simply add them to your wishlist, we’ll notify you once back in stock.